Welcome to My Charity Wireless Support
Your go-to resource for getting started, managing your account, and optimizing your experience. Explore our guides, FAQs, and tips to stay connected with confidence, all while supporting the causes that matter most to you.
Frequently Asked Questions
My Charity Wireless offers truly unlimited plans, and a portion of your bill goes directly to charity, allowing you to make a positive impact while enjoying reliable cell service.
My Charity Wireless operates on America’s most reliable 5G network, ensuring you get the same great coverage you’re used to.
Yes! You can easily transfer your current phone number when you switch to My Charity Wireless.
No, you can use your current one as long as it’s unlocked. If you’re unsure, you can check your phone’s compatibility after picking a plan on our website.
Signing up is simple. Just choose a plan on our website, order your SIM card, and follow the easy activation instructions.
No, My Charity Wireless offers no-contract plans with no hidden fees. What you see is what you get.
Our plans offer unlimited talk, text, and data, so you can use your phone as much as you need.
You can pay your bill online through the My Charity Wireless, powered by Mobile 13, account portal or by calling customer service. You can also set up automatic payments for added convenience.
Yes, you can switch to a different My Charity Wireless plan at any time.
Our Customer Support team is here to help! You can contact us through our website via chat, phone, or email for assistance.
How can we help you?
How can we help you?
Here are a few of the questions we get the most. If you don’t see what’s on your mind, reach out to us anytime by phone, email, or chat.