My Charity Wireless distinguishes itself from other carriers through its unique commitment to supporting charitable organizations. A portion of every subscriber’s monthly bill is donated to a charity of their choice, seamlessly integrating philanthropy into everyday mobile usage. This model empowers consumers to contribute to causes they care about without incurring additional costs. Additionally, My Charity Wireless offers competitive pricing and reliable coverage, ensuring that customers receive quality service while making a positive impact.

My Charity Wireless operates on America’s most reliable 5G network, ensuring you enjoy the same excellent coverage you’re accustomed to—now at a lower price. Plus, with every monthly payment, a portion goes back to support charitable causes, so you can give back each month just by using our service.

Yes, you can keep your current phone number when switching to My Charity Wireless. This process, known as number porting, allows you to retain your existing number when changing service providers. To initiate the porting process, ensure your current number remains active and provide My Charity Wireless with the following information from your current provider:

• Account Name: As it appears on your current service provider’s bill.
• Billing Zip Code: As listed on your current service provider’s bill.
• Account Number: Your current service provider’s account number.
• Transfer PIN: Assigned by your current provider for porting purposes.

You may need to contact your current provider to obtain some of this information. Additionally, if you’re under contract, be aware that your current provider may charge an early termination fee for switching before the contract ends.

No, you don’t need a new phone to join My Charity Wireless. You can use your current device as long as it’s unlocked and compatible with our network. To check compatibility, you can validate your device’s IMEI number on our website after selecting a plan. The IMEI is a 15-digit number typically found within your device’s settings. Please note that certain devices, such as smartwatches, Wi-Fi-only tablets, and mobile hotspot devices, are incompatible with our service.

Signing up is simple. Just choose a plan on our website, order your SIM card, and follow the easy activation instructions.

No, My Charity Wireless offers no-contract plans with no hidden fees. What you see is what you get.

Our plans provide truly unlimited talk and text, along with the designated high-speed data for each plan. We’ve tailored these plans based on the data usage most people actually need, ensuring you get the best value without paying for unnecessary data. For full details on what each plan includes, please refer to the Consumer Broadband Labels, which outline exactly what you get with your selected plan.

You can pay your My Charity Wireless bill through several convenient methods:

1. Online Portal: Log in to your account on our website to view and pay your bill.

2. Mobile App: Use our app available on Google Play and the Apple App Store to manage your payments on the go.

3. Customer Support: Contact our customer support team for assistance with bill payments.

These options provide flexibility to manage your account and payments according to your preferences.

• Online Portal: Log in to your account on our website to manage and change your plan.

• Mobile App: Use our app available on Google Play and the Apple App Store to update your plan on the go.

• Customer Support: Contact our customer support team for assistance with changing your plan.

These options provide flexibility to adjust your plan according to your needs.

If you need assistance or have further questions, My Charity Wireless, powered by Mobile 13, offers several support options:

• Phone Support: Call us toll-free at 1-877-474-3662.

• Live Chat: Access our Live Chat feature on our website during business hours.

• Email: Send your inquiries to [email protected].